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Gift Cards are easy to purchase and redeem online or in your nearest Smiggle store.
Gift cards can be purchased online at giftcards.smiggle.co.nz or in store and are redeemable online at smiggle.co.nz and in New Zealand stores. Gift Cards and other items cannot be purchased in the same transaction.
Gift Cards may be used at Smiggle stores in New Zealand and online at smiggle.co.nz.
You can either choose to receive a physical Gift Card via post using standard delivery or an eGift Card via email. Standard delivery costs $3.99 and will arrive in 3-6 business days.
An eGift Card is a Gift Card that is delivered via email. eGift Cards are delivered within minutes to the nominated email and can be redeemed online or in store. To redeem in store simply print the eGift Card or scan directly from a mobile device. Note: eGift Cards will be activated 24 hours after purchase.
eGift Card orders are ordinarily delivered within 5 minutes of an order. However, email carriers and other issues can delay your order. If you don’t receive your eGift Card within 4 hours of purchase, please Contact Us.
Gift cards issued in New Zealand expire 12 months after the issue date or until no amount remains on the gift card. Any balance that remains on the Gift Card after expiry will not be available for use.
A Gift Card ordered online can be loaded with any value between $20 and $250.
No, you will need to make two separate transactions for Gift Cards and other items.
Yes, you can create a custom message of up to 400 characters including spaces during checkout.
Yes, you can order multiple gift cards and eGift Cards in the one transaction.
Yes, you can specify up to 10 delivery addresses. You will need to specify the items for each delivery package during the ordering process. Note: you will be charged a delivery fee for each address.
You can check your balance at giftcards.smiggle.co.nz/checkbalance or at any Smiggle store in New Zealand.
You can check your balance and transaction history online at giftcards
Treat your Gift Card like cash. Lost and stolen Gift Cards will not be replaced or refunded.
Unfortunately you are unable to exchange Gift Cards as they are treated like cash.
Unfortunately you are unable to return or refund Gift Cards as they are treated like cash.
Unfortunately, once an order is submitted online it is unable to be cancelled.
No, once a Gift Card has been purchased the value on it is unable to be increased.
We do accept orders globally through our website, however Gift Cards will only be delivered to New Zealand businesses and residential street addresses in New Zealand currency.
No. Gift Cards that are issued in New Zealand Dollars are valid for online purchases only through this site and at New Zealand Stores.
If you are purchasing Australian gift cards please visit our Corporate Gift Card website at giftcards.justgroup.com.au. If you are purchasing New Zealand gift cards please contact us on giftcards@jjh.com.au or 0800 023 522.
Yes, you are unable to use your Gift Card to purchase gift cards.
Payments can be made using Visa, Mastercard and PayPal.
Your information and online credit card transactions are transmitted through a secure server using Secure Socket Layering (SSL), encryption technology. You can identify this by looking at the URL address "https," the "s" indicates you are in a secure area employing SSL. Your browser may also give you a pop-up message that you're about to enter a secure area.
The gift card issuer is Kimbyr Investments Limited, Company Number 205268 trading as Smiggle. A lost, stolen or altered gift card will not be replaced, refunded or redeemed. Once activated the gift card is: redeemable for merchandise at Smiggle stores and online in the country of issue; not redeemable for cash and is not a negotiable instrument; not able to be reloaded; partially redeemable; valid for 12 months from the issue date or until no amount remains on the gift card. Cash, refunds or credits will not be given for any unused amount after the gift card expires.
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Phone 9am – 12am weekdays NZST
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